Refund Policy

  1. Refund Eligibility:
    Oneklick Overseas Admissions & Immigration (referred to as “Oneklick”) is committed to providing high-quality services to our clients. We understand that circumstances may change, and therefore, we have established the following refund policy for our services. Refunds will be considered in the following scenarios:

a. Service Non-Delivery: If Oneklick fails to deliver the agreed-upon services as outlined in the service agreement due to reasons within our control, the client may be eligible for a refund.

b. Cancellation Before Service Commencement: If the client decides to cancel the engagement before any services have been initiated, a refund may be issued subject to deductions for administrative and processing fees.

c. Service Dissatisfaction: If the client is dissatisfied with the quality of service provided and can provide valid reasons for their dissatisfaction, a partial refund may be considered.

  1. Refund Process:
    Clients requesting a refund must follow the following process:

a. Refund Request: The client must submit a written refund request to Oneklick, outlining the reasons for the refund and providing any necessary documentation to support their claim.

b. Review and Evaluation: Oneklick will review the refund request and evaluate its eligibility based on the refund criteria mentioned above. The client may be asked for additional information or clarification during this process.

c. Decision: Oneklick will communicate its decision regarding the refund request to the client within a reasonable timeframe. If approved, the refund amount and method of payment will be specified.

  1. Refund Amount:
    The refund amount will be determined based on the specific circumstances of the case and in accordance with the refund eligibility criteria mentioned above. Oneklick reserves the right to deduct applicable administrative and processing fees from the refund amount.
  2. Refund Timelines:
    Refunds will be processed within [number] business days from the date of approval of the refund request. The actual time it takes for the refunded amount to reflect in the client’s account may vary depending on the client’s financial institution.
  3. Dispute Resolution:
    In the event of a dispute regarding a refund, both parties agree to engage in good-faith negotiations to resolve the matter amicably. If a resolution cannot be reached through negotiation, the dispute may be escalated to appropriate legal channels as per the laws governing the jurisdiction.
  4. Amendments to the Refund Policy:
    Oneklick reserves the right to modify, amend, or update this refund policy at any time. Clients will be notified of any changes via the official website or other communication channels.

By engaging with Oneklick’s services, clients acknowledge and agree to the terms outlined in this refund policy.

For any queries or further assistance regarding the refund policy, clients can contact our customer support at / 7030911025